POPIA Compliance

1. Information Officer

Our designated Information Officer is responsible for ensuring compliance with POPIA. Any queries regarding your personal data or this policy should be directed to:

• Attention: The Information Officer
• Email: info@zrdi.org
• Phone: +27 71 193 7025
• Address: Stellenbosch, Western Cape, South Africa

2. Purpose of Collection

We collect and process personal information primarily to facilitate our reintegration and development initiatives, including:

• Processing donations and issuing tax certificates.
• Communicating with volunteers and partners.
• Providing support services to returnees and beneficiaries.
• Complying with statutory and regulatory requirements for Non-Profit Companies (NPCs).

3. Data Subjects' Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of inaccurate, irrelevant, or outdated information.
• Object to the processing of your personal information for specific purposes.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Information Regulator of South Africa.

4. Retention of Information

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by South African law. Once information is no longer required, it is securely destroyed or de-identified.

5. Security Safeguards

We implement appropriate technical and organisational measures to secure the integrity and confidentiality of personal information in our possession. This includes protection against accidental loss, unauthorised destruction, damage, or unlawful access.

6. Direct Marketing

We do not use your personal information for direct marketing purposes unless you have provided explicit consent. If you wish to opt out of our newsletters or communications, you may do so by contacting us at info@zrdi.org.